Privacy Policy
Introduction

At DRIVESTYLE, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you enroll in and use our customer loyalty program.

Information We Collect
We may collect the following types of information from customers:

1. Personal Information:
– Name
– Contact details (email address, phone number, physical address)
– Vehicle details (make, model, registration number)
– Payment information (credit card details, bank account information)

2. Usage Information:
– Details of services received
– Claims history
– Feedback and reviews

3. Technical Information:
– IP address
– Device information
– Location data

How We Use Your Information
We use the information we collect for the following purposes:

1. Program Management:
– To enrol you in the DRIVESTYLE program
– To manage your account and provide customer support
– To process replacements and payments

2. Service Improvement:
– To improve our services and customer experience
– To conduct research and analysis

3. Communication:
– To send you information about the program, updates, and promotional materials
– To respond to your inquiries and provide support

4. Legal and Compliance:
– To comply with legal obligations and protect our rights and interests

Information Sharing and Disclosure
We may share your information with:

1. Service Providers:
– Third-party service providers who perform services on our behalf (e.g., payment processors,
customer support, IT services)

2. Fitment Centers:
– Participating Fitment outlets for vehicle checks and services

3. Legal Authorities:
– Law enforcement agencies, regulators, or other authorities if required by law

Data Security
We implement a variety of security measures to protect your personal information. These measures include:

– Encryption of sensitive data
– Access controls to restrict unauthorized access
– Regular security assessments and audits

Retention of Personal Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.

Your Rights
You have the following rights regarding your personal information:

1. Access and Correction:
– You can request access to your personal information and correct any inaccuracies.
2. Deletion:
– You can request the deletion of your personal information, subject to certain legal constraints.
3. Opt-Out:
– You can opt-out of receiving promotional communications from us

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website or through other communication channels.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

info@drivestylesa.co.za
0874742532

By enrolling in the DRIVESTYLE program, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.

30-06-2024

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